Promise to Customer: Delivering Excellence

Dear Customer,

Thank you for choosing HABIBMETRO as your Bank of choice. We are honored by the trust you place in us by choosing us to safeguard your assets and we promise to meet your expectations through aconsistent standard of service at all times. While pledging to continuous improvement in the value we deliver to you, we further promise to:

  • Safeguard your trust and protect your privacy
  • Extend fair treatment and serve you with integrity
  • Always serve you with a smile
  • Keep setting higher benchmarks of customer service and fulfilling the same
  • Offer fair disclosure with respect to terms & conditions and applicable charges
  • Strive towards catering your growing financial needs proactively through a wide-ranging product spectrum
  • Continue to serve your banking requirements through ethical practices
  • Provide you with the best possible service and resolutions for any complaints that you might have regarding our products/services
  • Provide you with access to your funds/account around the clock with a diverse range of alternate delivery channels

We are grateful for the opportunity to earn your patronage. Please contact us on info@habibmetro.com to let us know how we can serve you better.