Dear Customer,

We at HABIBMETRO are committed to provide Quality Customer Service in an effective way. We make every effort to provide courteous and efficient service to our valued customers. However if for any reason, there is a cause of complaint or in case any deficiency is observed, you are requested to kindly bring the matter to our attention.

For your convenience, following channels are available to lodge your complaints۔ Upon receipt of your complaint, we will investigate & respond to you as soon as possible depending upon the nature of complaint.

Email: complaints@habibmetro.com
Call: 24/7 Call Centre:(+9221) 111 142 242

Complaint Form – Download

Dispute Form ( Visa / POS Transactions ) – Download

Online complaint form


*All fields are mandatory