Web Banking

With HABIBMETRO Web Banking service, now you can access your Bank account 24/7 anytime, anywhere.

  • Account Balance update
  • Debit/credit advice
  • Internal fund transfer
  • Inter bank fund transfer
  • Utility bill payments services
  • Mobile Top-Up
  • Temporary card blocking
  • Cheque stop payments
  • Standing instructions
    (within HABIBMETRO)

Security Guidelines for Web Banking

Quick Tips

HabibMetro Web Banking shall only be accessedthrough “https://ib.habibmetro.com”. Further, do not search for this hyperlink / URL via Internet and do not use any hyperlink embedded in emails or any third-party web sites.

  • Always change your Login Passwords regularly and shall do so whenever the Bank requires you to do so.
  • Never reveal your password/PIN number on phone call, we will never urge any phone banking agent to ask such information.
  • Habib Metro will never call on your number to reset your web banking password.
  • Do not consider PINs legitimate from sources other than 9355/8462.
  • Emails will always be sent through “habibmetro.com” domain.
  • Do not respond to or give your user / password information to any message received from any source other than 9355/8462.

In case of any suspicious activity related to web banking, kindly notify the bank immediately on our 24/7 call center: (+9221) 111 142 242

Detailed Guidelines

To ensure that you safely and securely access your Bank Accounts using the Web Banking Service, you must adopt and maintain the following security procedures and such other guidelines all the times as may be provided in this regard by the Bank.

Our Commitment to Security

Habib Metropolitan Bank Limited, referred as “Bank”, has a heavy reliance on theInformationTechnology Infrastructure and electronic information. Facilities and information resources are required by the employees to expand on the knowledge and analyze the information. This also provides the means to interact with customers and other people. Theopen access to the information is needed for conducting the business of the companyeffectively and for well-informed business management; this however brings the risk ofaccidental or deliberate actions that can damage the Bank and its customers.

Web Banking Security Guidelines

  • Fraudsters have kept on creating and convey more modern, viable, and malignant techniques to trade off security and increase unapproved access to online records.
  • Rapidly developing sorted out criminal gatherings have turned out to be more spent significant time in monetary extortion, and have been effective in trading off an expanding cluster of controls.
  • The Bank’s objective in giving this program to our customers is to help ensure your online record and exchange data from malicious sorts of occurrences. The Bank is focused on securing your own data. A few distinct strategies to ensure protection of your data. Notwithstanding the security highlights set up by the Bank, here are a few stages you can take to keep your own data secure:

Securing your Passwords:

  • Always set strong passwords that may include alpha-numeric, special, upper / lower case characters.
  • Always change your Login Passwords regularly and shall do so whenever the Bank requires you to do so.
  • Always use passwords different from your previous passwords at the time of password change.
  • Never store your user password on your browser for automatic login of Web Banking
  • Never reveal your password/PIN number on phone call, we never urge any phone banking agent to ask such information.

If you notice that your Login Password or any part of them are known to someone else, you must immediately change the Login Password and you must notify the Bank immediately by calling on our 24/7 call center:  (+9221) 111 142 242.

Identity Theft

  • Identity theft includes the unlawful procurement and utilization of somebody’s distinguishing data, for example, name, address, date of birth, social security number, mother’s maiden name, driver’s license, bank or visa account numbers. Criminals at that point utilize the data to more than once carry out extortion in an endeavor to copy your personality which may incorporate opening new records, obtaining vehicles, applying for advances, Visas, and government managed savings benefits, and setting up administrations with utility and phone organizations. It can negatively affect your credit and make a genuine money related issue for you.
  • Report lost or stolen mobile devices or user ID/passwords, which are associated with your Web Banking.
  • Never give out any individual data to anybody whose personality you cannot confirm by any means.
  • Shred any archives you need not bother with any more that contain individual data, similar to bank.
  • Do not give any of your own data to any sites that do not utilize encryption or other secure techniques to ensure it.

Social Engineering Techniques


  • “Phishing” is an apparatus or technique utilized for data fraud. It’s when fraudsters go about as though they are speaking to an association and attempt to guide the purchaser into giving individual or money related data. Once the customer is snared, the hoodlums can do enduring harm to a purchaser’s money related records. They can trap clients into giving their Identity Card Numbers, Mobile Banking / Internet Banking Credentials, monetary record numbers, and other individual data.

Vishing – “Phishing through Voice”

  • A branch of conventional phishing strategies, “vishing” leading to phishing attempts utilizing telephone calls or phone messages. For this situation, customers get a pre-recorded call distinguishing a particular neighborhood money related foundation. The message educates the buyer that his or her own financial balances have been freeze. The message encourages the buyer to promptly include their ATM or card number, expiry date, furthermore, PIN to reactivate the influenced accounts. The data got by the automated call will be utilized for unapproved transactions.

Smishing – “Phishing through SMS”

  • You don’t need to utilize a PC to be defenseless against online fraudsters. Progressively, mobile phone and other cell phone clients are being focused with portable spam that endeavors to deceive them into uncovering individual data. Known as “smishing,” these instant messages may approach a beneficiary to enlist for an online administration – then attempt to sneak an infection onto the clients’ gadget / mobile devices. Notwithstanding infection like “worms,” which can spread through and disturb a system, different tricks are surfacing a site that at that point concentrates such charge card numbers and other private information. “Smishing” is gotten from the recognizable phishing, it originates from SMS, the convention used to transmit instant messages by means of mobile gadgets.

To avoid the social engineering techniques following steps shall be taken:

  • Be cautious while answering to a phone call asking your bank’s information or any personal details.
  • Do not open emails in the spam folder or emails whose recipients you do not know.
  • Do not open attachments in emails of unknown origin.
  • Avoid filling out forms in email messages that ask for personal information.
  • Never purchase anything advertised through an unsolicited email.
  • Be cautious when the job advertisement email claims “no experience necessary”.
  • Be cautious when dealing with individuals offering business opportunity outside of your own country.
  • Monitor your web banking and other system activities regularly.
  • Never download a software program from any website/link claiming to give a full/pirated version
  • Do not fall for a lottery claiming “you win” when you did not participate to it.

In case of any suspicious activity related to web banking notify the bank immediately on our 24/7 call center:  (+9221) 111 142 242

Security is a Shared Responsibility, only together we can achieve it.

Online shopping through KEENU NetConnect is an innovative digital banking service in Pakistan which facilitates direct and safe payment from customers’ Bank accounts for online purchases without the usage of a debit card.
All registered HABIBMETRO Web Banking users can avail this service at the following online merchants:

Step 1: Visit website of online merchant, select required product(s) and check-out

Step 2: Select ‘KEENU NetConnect’ as Payment Method

Step 3: Select HABIBMETRO Bank from the drop-down menu

Step 4: You will now be re-directed to HABIBMETRO Bank’s Web Banking Login. Proceed with entering required details and follow web banking process.

HABIBMETRO WEB BANKING Registration Procedure
Customers enrolled through HabibMetro Web Banking Services will also be entitled to use HabibMetro Mobile Banking App with the same Web Banking Username & Password. Following are few easy steps to enroll through Web Banking Platform:

Step # 1 Login into “HabibMetro Web Banking” with your temporary PIN i.e. Username & Password collected from the branch after applying through the application form.
Step # 2 After successful login, you need to create your user profile by providing user registration details i.e UserName, NewPassoword and Setting of Secret Questions before submission.
Step # 3 Click on “Get Verification Code” for generating “One Time Password (OTP)” which will be received on your registered mobile number &/or email address with the Bank.
Step # 4 Enter Verification Code in the required field & click “Save Change” by agreeing Terms & Conditions.
Step # 5 After successful registration through Web Banking Channel you can also download HabibMetro Mobile Banking App from Google Play Store &/or iOS App Store according to the mobile device operating software and can conveniently use your

Note: HabibMetro customers, who will enroll through Web Banking Platform i.e. applying through Branch Directly can also login on Mobile Application from Google Play Store &/or iOS App Store using the same username and password. User Name initially created through any of these channels will work on both web & mobile platforms.