{"id":858,"date":"2021-03-02T20:47:21","date_gmt":"2021-03-02T20:47:21","guid":{"rendered":"http:\/\/responsivewebidea.com\/tdf\/hmb_wp\/?page_id=858"},"modified":"2024-02-19T08:36:49","modified_gmt":"2024-02-19T08:36:49","slug":"customer-awareness","status":"publish","type":"page","link":"https:\/\/www.habibmetro.com\/sirat\/customer-charter\/customer-awareness\/","title":{"rendered":"Customer Awareness"},"content":{"rendered":"<p>[vc_row][vc_column width=&#8221;5\/6&#8243;][vc_column_text]<\/p>\n<h1 class=\"vc_custom_heading TrajanPro vc_custom_1515057008484\">Customer Awareness<\/h1>\n<p>Be vigilant and protect your personal information, passwords and account details. Customer Awareness message by Pakistan Banks\u2019 Association (PBA)[\/vc_column_text][vc_empty_space][vc_raw_html]JTVCdmlkZW8lMjBpZCUzRDkwMSU1RA==[\/vc_raw_html][vc_empty_space][vc_column_text]<strong>Social Engineering<\/strong>\u00a0refers to the art of manipulating people into performing actions or disclosing confidential information. An attacker usually gains trust or tempts a targeted person in order to steal sensitive\/financial information such as login ID, password, PIN, OTP, card number, CVV \/ CVC, and expiry date by any of the following ways:<\/p>\n<ul>\n<li>Contacting the customer via phone, in person, email, fax or online, and trying to collect Bank\u2019s sensitive information.<\/li>\n<li>Use links that redirect users to suspicious websites in URLs that appear legitimate.<\/li>\n<li>Incorporates threats, fear and a sense of urgency in an attempt to manipulate the user into acting promptly.<\/li>\n<\/ul>\n<p><strong>Phishing\u00a0<\/strong>is the attempt to obtain sensitive information such as usernames, passwords, financial information like (debit\/credit cards, web banking, mobile banking, etc.) often for malicious reasons, by camouflaging as Bank\u2019s personnel in an electronic communication like email.<\/p>\n<p><strong>Vishing<\/strong> is the act of using the phone in an attempt to scam the user into surrendering private information that will be used for identity theft. The scammer usually pretends to be a legitimate business, and tricks the victim.<\/p>\n<h4>Security Tips<\/h4>\n<p>&nbsp;<\/p>\n<p><strong>What To-Do for Protection?<\/strong><\/p>\n<ul>\n<li>Always use your trusted computer or device.<\/li>\n<li>Log out and clear the browser\u2019s cache \/ history \/ temporary files after completing your Web \/ Mobile Banking session.<\/li>\n<li>Secure your card credentials, like card number, expiry date, PIN, and CVV \/ CVC.<\/li>\n<li>Only use \u201chttps:\/\/ib.habibmetro.com\u201d for accessing our Internet Banking.<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p><strong>What Not-To-Do for Protection?<\/strong><\/p>\n<ul>\n<li>Clicking on any website \/ hyperlink that is forwarded to you by email \/ SMS to login Habib Metropolitan Bank\u2019s Web Banking.<\/li>\n<li>Sharing your Web \/ Mobile Banking credentials, login ID, password, PIN, OTP, card number, CVV \/ CVC, and expiry date.<\/li>\n<\/ul>\n<p>However, if you receive any such call \/ email \/ messages, kindly do not share any information and contact our call center on <strong>(+9221) 111 142 242.<\/strong><\/p>\n<p>[\/vc_column_text][vc_separator][vc_column_text el_class=&#8221;links&#8221;]<\/p>\n<ul>\n<li><strong><a href=\"https:\/\/www.habibmetro.com\/wp-content\/uploads\/2017\/12\/KYRR_Eng.pdf\" target=\"_blank\" rel=\"noopener\">Know Your Rights and Responsibilities as a Bank\u2019s consumer (English)<\/a><\/strong><\/li>\n<li><strong><a href=\"https:\/\/www.habibmetro.com\/wp-content\/uploads\/2017\/12\/KYRR_Urdu.pdf\" target=\"_blank\" rel=\"noopener\">Know Your Rights and Responsibilities as a Bank\u2019s consumer (Urdu)<\/a><\/strong><\/li>\n<li><strong><a href=\"https:\/\/www.habibmetro.com\/wp-content\/uploads\/2017\/12\/PYPC_Eng_Urdu.pdf\" target=\"_blank\" rel=\"noopener\">Protecting your Payment Card<\/a><\/strong><\/li>\n<li><strong><a href=\"https:\/\/www.habibmetro.com\/wp-content\/uploads\/2017\/12\/FIO_Eng_Urdu.pdf\" target=\"_blank\" rel=\"noopener\">Awareness of Federal Insurance Ombudsman<\/a><\/strong><\/li>\n<\/ul>\n<p>[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/6&#8243;][\/vc_column][\/vc_row]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>[vc_row][vc_column width=&#8221;5\/6&#8243;][vc_column_text] Customer Awareness Be vigilant and protect your personal information, passwords and account details. Customer Awareness message by Pakistan Banks\u2019 Association (PBA)[\/vc_column_text][vc_empty_space][vc_raw_html]JTVCdmlkZW8lMjBpZCUzRDkwMSU1RA==[\/vc_raw_html][vc_empty_space][vc_column_text]Social Engineering\u00a0refers to the art of manipulating people into performing actions or disclosing confidential information. An attacker usually gains trust or tempts a targeted person in order to steal sensitive\/financial information such as [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":1516,"parent":873,"menu_order":76,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"class_list":["post-858","page","type-page","status-publish","has-post-thumbnail","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.4 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Customer Awareness | HABIBMETRO Bank<\/title>\n<meta name=\"robots\" content=\"noindex, nofollow\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Customer Awareness | HABIBMETRO Bank\" \/>\n<meta property=\"og:description\" content=\"[vc_row][vc_column width=&#8221;5\/6&#8243;][vc_column_text] Customer Awareness Be vigilant and protect your personal information, passwords and account details. Customer Awareness message by Pakistan Banks\u2019 Association (PBA)[\/vc_column_text][vc_empty_space][vc_raw_html]JTVCdmlkZW8lMjBpZCUzRDkwMSU1RA==[\/vc_raw_html][vc_empty_space][vc_column_text]Social Engineering\u00a0refers to the art of manipulating people into performing actions or disclosing confidential information. An attacker usually gains trust or tempts a targeted person in order to steal sensitive\/financial information such as [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.habibmetro.com\/sirat\/customer-charter\/customer-awareness\/\" \/>\n<meta property=\"og:site_name\" content=\"HABIBMETRO Bank\" \/>\n<meta property=\"article:modified_time\" content=\"2024-02-19T08:36:49+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.habibmetro.com\/sirat\/wp-content\/uploads\/2021\/04\/Customer-Charter-_banner_-Recovered.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1259\" \/>\n\t<meta property=\"og:image:height\" content=\"600\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.habibmetro.com\/sirat\/customer-charter\/customer-awareness\/\",\"url\":\"https:\/\/www.habibmetro.com\/sirat\/customer-charter\/customer-awareness\/\",\"name\":\"Customer Awareness | HABIBMETRO Bank\",\"isPartOf\":{\"@id\":\"https:\/\/www.habibmetro.com\/sirat\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/www.habibmetro.com\/sirat\/customer-charter\/customer-awareness\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/www.habibmetro.com\/sirat\/customer-charter\/customer-awareness\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.habibmetro.com\/sirat\/wp-content\/uploads\/2021\/04\/Customer-Charter-_banner_-Recovered.jpg\",\"datePublished\":\"2021-03-02T20:47:21+00:00\",\"dateModified\":\"2024-02-19T08:36:49+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/www.habibmetro.com\/sirat\/customer-charter\/customer-awareness\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.habibmetro.com\/sirat\/customer-charter\/customer-awareness\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.habibmetro.com\/sirat\/customer-charter\/customer-awareness\/#primaryimage\",\"url\":\"https:\/\/www.habibmetro.com\/sirat\/wp-content\/uploads\/2021\/04\/Customer-Charter-_banner_-Recovered.jpg\",\"contentUrl\":\"https:\/\/www.habibmetro.com\/sirat\/wp-content\/uploads\/2021\/04\/Customer-Charter-_banner_-Recovered.jpg\",\"width\":1259,\"height\":600},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.habibmetro.com\/sirat\/customer-charter\/customer-awareness\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/www.habibmetro.com\/sirat\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Customer Charter\",\"item\":\"https:\/\/www.habibmetro.com\/sirat\/customer-charter\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Customer Awareness\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.habibmetro.com\/sirat\/#website\",\"url\":\"https:\/\/www.habibmetro.com\/sirat\/\",\"name\":\"HABIBMETRO Bank\",\"description\":\"We Ease Your Mind So You Can Stay Ahead\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.habibmetro.com\/sirat\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Customer Awareness | HABIBMETRO Bank","robots":{"index":"noindex","follow":"nofollow"},"og_locale":"en_US","og_type":"article","og_title":"Customer Awareness | HABIBMETRO Bank","og_description":"[vc_row][vc_column width=&#8221;5\/6&#8243;][vc_column_text] Customer Awareness Be vigilant and protect your personal information, passwords and account details. Customer Awareness message by Pakistan Banks\u2019 Association (PBA)[\/vc_column_text][vc_empty_space][vc_raw_html]JTVCdmlkZW8lMjBpZCUzRDkwMSU1RA==[\/vc_raw_html][vc_empty_space][vc_column_text]Social Engineering\u00a0refers to the art of manipulating people into performing actions or disclosing confidential information. An attacker usually gains trust or tempts a targeted person in order to steal sensitive\/financial information such as [&hellip;]","og_url":"https:\/\/www.habibmetro.com\/sirat\/customer-charter\/customer-awareness\/","og_site_name":"HABIBMETRO Bank","article_modified_time":"2024-02-19T08:36:49+00:00","og_image":[{"width":1259,"height":600,"url":"https:\/\/www.habibmetro.com\/sirat\/wp-content\/uploads\/2021\/04\/Customer-Charter-_banner_-Recovered.jpg","type":"image\/jpeg"}],"twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"2 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/www.habibmetro.com\/sirat\/customer-charter\/customer-awareness\/","url":"https:\/\/www.habibmetro.com\/sirat\/customer-charter\/customer-awareness\/","name":"Customer Awareness | HABIBMETRO Bank","isPartOf":{"@id":"https:\/\/www.habibmetro.com\/sirat\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.habibmetro.com\/sirat\/customer-charter\/customer-awareness\/#primaryimage"},"image":{"@id":"https:\/\/www.habibmetro.com\/sirat\/customer-charter\/customer-awareness\/#primaryimage"},"thumbnailUrl":"https:\/\/www.habibmetro.com\/sirat\/wp-content\/uploads\/2021\/04\/Customer-Charter-_banner_-Recovered.jpg","datePublished":"2021-03-02T20:47:21+00:00","dateModified":"2024-02-19T08:36:49+00:00","breadcrumb":{"@id":"https:\/\/www.habibmetro.com\/sirat\/customer-charter\/customer-awareness\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.habibmetro.com\/sirat\/customer-charter\/customer-awareness\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.habibmetro.com\/sirat\/customer-charter\/customer-awareness\/#primaryimage","url":"https:\/\/www.habibmetro.com\/sirat\/wp-content\/uploads\/2021\/04\/Customer-Charter-_banner_-Recovered.jpg","contentUrl":"https:\/\/www.habibmetro.com\/sirat\/wp-content\/uploads\/2021\/04\/Customer-Charter-_banner_-Recovered.jpg","width":1259,"height":600},{"@type":"BreadcrumbList","@id":"https:\/\/www.habibmetro.com\/sirat\/customer-charter\/customer-awareness\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.habibmetro.com\/sirat\/"},{"@type":"ListItem","position":2,"name":"Customer Charter","item":"https:\/\/www.habibmetro.com\/sirat\/customer-charter\/"},{"@type":"ListItem","position":3,"name":"Customer Awareness"}]},{"@type":"WebSite","@id":"https:\/\/www.habibmetro.com\/sirat\/#website","url":"https:\/\/www.habibmetro.com\/sirat\/","name":"HABIBMETRO Bank","description":"We Ease Your Mind So You Can Stay Ahead","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.habibmetro.com\/sirat\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"}]}},"_links":{"self":[{"href":"https:\/\/www.habibmetro.com\/sirat\/wp-json\/wp\/v2\/pages\/858","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.habibmetro.com\/sirat\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.habibmetro.com\/sirat\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.habibmetro.com\/sirat\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.habibmetro.com\/sirat\/wp-json\/wp\/v2\/comments?post=858"}],"version-history":[{"count":11,"href":"https:\/\/www.habibmetro.com\/sirat\/wp-json\/wp\/v2\/pages\/858\/revisions"}],"predecessor-version":[{"id":917,"href":"https:\/\/www.habibmetro.com\/sirat\/wp-json\/wp\/v2\/pages\/858\/revisions\/917"}],"up":[{"embeddable":true,"href":"https:\/\/www.habibmetro.com\/sirat\/wp-json\/wp\/v2\/pages\/873"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.habibmetro.com\/sirat\/wp-json\/wp\/v2\/media\/1516"}],"wp:attachment":[{"href":"https:\/\/www.habibmetro.com\/sirat\/wp-json\/wp\/v2\/media?parent=858"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}